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Performance Observation

Goal

All direct care staff will consistently demonstrate competency in New Directions Core Skills.

Measure

Two passing performance observations in every 12 month period.

Performance Observation Resources

Guidelines for conducting performance observations

 

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Guidelines for conducting performance observations

Be prepared; performance observations require planning and forethought.

Prior to the observation explain to the employee why you're there, what you will be observing, and that you'll give feedback afterwards.

Minimize your presence during the observation; avoid being excessively obtrusive.

Provide feedback immediately or relatively soon after the observation is completed.

Social Learning Observation Tool 

online  |  paper

 

Life Skills Observation Tool

online  |  paper

   reports/give feedback | dashboard

   quick study guides

  resources for observers

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